FAQ’s

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  • What services does Creativ Group offer?

    Creativ Group provides a wide range of services including IT solutions, data center management, cloud computing, technical support, infrastructure solutions, and IT equipment supply. We cater to businesses across industries by offering tailored solutions for both short-term and long-term needs.

  • How can Creativ Group help improve my IT infrastructure?

    Our team specializes in designing and implementing cost-effective IT infrastructure solutions such as load balancers, firewalls, and gateways. We also provide ongoing support for server management, network security, and cloud-based solutions, ensuring your infrastructure operates efficiently and securely.

  • What makes Creativ Group's service desk stand out?

    Creativ Group offers a 24/7 multilingual service desk that provides comprehensive support for all IT issues. Our service desk includes Level 1, 1.5, and Level 2 troubleshooting to efficiently address both basic and complex technical problems. We focus on root cause analysis and provide detailed documentation to minimize downtime and improve system performance.

  • Do you offer cloud computing services?

    Yes, we offer cloud computing services that include client-to-server and server-to-server support. Our team helps businesses deploy, scale, and monitor their cloud-based or on-premise platforms, ensuring seamless operation and optimized resource utilization.

  • Can I get access to the latest data center technologies through Creativ Group?

    Absolutely! We provide access to the latest data center technologies, including data management software, security software, and even facial recognition software. Thanks to our strategic location in Bangalore, we can offer some of the best technology available in the market.

  • How does Creativ Group ensure cost-efficiency?

    We offer pay-as-you-go models and tailor our solutions to fit your specific needs, so you only pay for the services you require. By offering scalable solutions and efficient management of IT resources, we help businesses reduce overall IT costs.

  • Can Creativ Group support my business internationally?

    Yes, we offer global delivery services, with the ability to deliver IT equipment to locations like Africa within 72 hours. We ensure reliable and timely service no matter where your business is located.

  • How quickly can I get support for an IT issue?

    Our 24/7 service desk ensures that we can respond to IT issues at any time, with fast troubleshooting to minimize downtime. Whether it’s a critical issue or routine support, we are ready to help around the clock.

  • What types of businesses can benefit from Creativ Group’s services?

    Creativ Group’s services are suitable for businesses of all sizes and industries. Whether you’re a startup or an established enterprise, we offer tailored IT solutions to help you optimize operations, reduce costs, and ensure long-term success.

  • How can I get in touch with Creativ Group?

    You can reach us through our website’s contact form, by email, or by phone. Our team is ready to discuss your IT needs and provide the support you need to take your business to the next level.

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